Expanding Customer Purchases
Most people understand their travel needs in advance. Develop a program whereby you regularly contact your customers and ask them what
their upcoming travel plans are. Keep a database of their preferences including their geographical areas of interest, preferred modes of travel,
and any special needs or desires. If you can make advanced recommendations to people, based on their interests and needs, and in a way that
saves them time, money and grief, they will likely favor you with their business.
Travel Agency